Paysack Expense Card is a rupee-denominated reloadable magnetic stripe prepaid card. It is a open user group card that is accepted at all RuPay Merchant outlets in India. ATM withdrawal can be enabled/disabled on this card. This card comes with a 2-year validity.
Yes, you can start using the Paysack Expense Card as soon as you get it. If not activated, do get in touch with email@example.com
Yes, Paysack (via Equitas Small Finance Bank) does send SMS alerts for purchase and load transactions. You will receive transaction alerts on your registered mobile number with Paysack.
There are no charges applicable on purchase transactions.
The Paysack Expense Card can be used to purchase any item and can be spent at all RuPay accepting Merchant outlets, both online/offline.
You can use your Paysack Expense Card to make payment against home delivery if the merchant you are purchasing from is equipped to support the same.
These cards are enabled to be used at any Bank ATM and cash withdrawal is possible. Full KYC of users are required to enable ATM cash withdrawal on Paysack Expense Card.
Bank charges may apply for cash withdrawals (~Rs. 20 + tax per withdrawal).
Download the free Paysack Mobile App: http://apps.paysack.com/, Alternatively, you could also go to https://user.paysack.com/ from a web/mobile browser and login with your username and password. This will give you details of company card load transactions and also list of all transactions you carried out with the Paysack Expense Card. You can use this to attach bills, include notes, and submit expense claims.
Paysack Expense Card can be loaded only by the company with any amount up to a maximum of INR 10,000/- on any given day. Also, the Paysack Expense Card balance of previous month is carried forward to the next month and cannot exceed the wallet limit of INR 10,000/- on any given day. When the value on the card exceeds the prescribed limit (up to a maximum of INR 1,00,000/-), it is mandatory for the Cardholder to complete the KYC registration process.
RBI guidelines specify capturing and validating consumer information for certain value issued on prepaid cards.
a) If, the value on the card is less than the prescribed limit; minimum consumer information is mandated. This is already provided by your company and the cardholder need not provide any additional information.
b) When, the value on the card is greater than the prescribed limit, Cardholder will need to provide his/her proof of identity and proof of address.
• Consumer will have to register and logon to Paysack Cardholder portal (https://user.paysack.com/).
=> Login to the portal
=> Click on the ‘My Profile’ option
=> Select the ‘KYC’ option
=> Upload documents.
• Once Paysack receives these documents, we will check and confirm the same.
• You will receive an email confirming KYC registration status
c) Post KYC registration the card value can reach a maximum of Rs. 1,00,000.
Do write into firstname.lastname@example.org, To help with the query, do include your Card Serial No. (000000XXXXXX) with the email. You can find this number at the bottom of the card below the magnetic strip on the back.